TIDAL can once again be accessed by users of Denon DJ’s Prime hardware, after a glitch caused it to not be accessible from Engine OS – the operating system that Denon DJ’s Prime hardware runs, as we reported on Wednesday.
A Denon DJ spokesperson has told us that it went down due to a change in the way logins are handled at TIDAL, which was not communicated to the Engine team. We have been assured that steps have been take to reduce the risk of this happening again.
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As we stated in our piece yesterday, while streaming services are the new normal for music consumption nowadays, for us this outage underlines the fact that there is still work to be done if they are to be accepted in mission-critical circumstances, such as for DJs playing gigs.
We’d like to see offline locker capability becoming the norm so music can be cached locally. We’d also like to see status screens available online, in the same way they are for Google services (for instance), so users can log in and transparently check on the status of the services they rely on.
For now though, Denon DJ Prime users who use TIDAL can log in and continue to stream music into their DJ gear as before.